August 28, 2025

Are you an experienced leader with a passion for people, operations, and building strong partnerships? The Drumheller & District Chamber of Commerce (DDCC) is seeking a Support Services Manager to oversee the internal operations of our Support Services division located at the world-renowned Royal Tyrrell Museum of Palaeontology. This is a unique opportunity to combine leadership, administration, and collaboration in a dynamic environment that supports one of Alberta’s most iconic institutions.

About the Role

Reporting to the Executive Director, the Support Services Manager ensures the smooth and effective operation of the Support Services team under our annual service agreement with the Government of Alberta. This position balances human resource leadership, financial oversight, and operational management to support both staff and stakeholders.

Key Responsibilities

• Lead all aspects of human resources, including recruitment, training, scheduling, performance management, staff communication, and compliance with legislation.

• Manage financial processes for the Support Services division, including budget preparation, reporting, purchasing, and audit documentation.

• Act as a liaison between staff, leadership, and government representatives to ensure service agreement objectives are met.

• Support daily operations, staff development, and office administration as needed.

Qualifications

• Proven management experience in human resources, administration, or operations.

• Strong leadership and interpersonal skills with the ability to motivate and support a team.

• Knowledge of employment standards, human rights legislation, and human resources best practices.

• Financial management experience, including budgeting and reporting.

• Excellent organizational and communication skills.

• Ability to work collaboratively with diverse stakeholders, including government representatives.

• Proficient with Office 365 (Word, Excel, Outlook)

• Valid Class 5 Drivers License

Why Join Us

• Be part of a respected organization with a direct connection to Alberta’s cultural and scientific treasures.

• Lead a dedicated team in a unique and rewarding environment.

• Competitive compensation and benefits, including group health benefits and group RSP

• Opportunity to make a lasting impact on both staff and community partnerships.

Term: Full time permanent, to start as soon as possible

Application deadline: Consideration of applications will begin on September 12, 2025; however the competition will remain open until a suitable candidate is found.

Forward your resume and cover letter to:

Heather Bitz, Executive Director

Drumheller and District Chamber of Commerce

Email: h.bitz@drumhellerchamber.com

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We thank all applicants for their interest. Only those selected for interviews will be contacted.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered.

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